Your Healthcare Directory
Last updated: 29 October 2026
1. Introduction
This Cookie Policy explains how Your Healthcare Directory uses cookies and similar technologies on our website:
https://yourhealthcaredirectory.co.uk
Your Healthcare Directory is an online directory designed to help visitors discover healthcare providers, pharmacies, clinics and related services, including providers specialising in weight management, GLP-1 medication, ADHD services, medicinal cannabis and other areas of healthcare.
This policy explains what cookies are, why we may use them, how third parties may use them and how you can manage your preferences.
Our use of cookies and similar technologies is subject to applicable privacy and electronic communications legislation, including the Privacy and Electronic Communications Regulations 2003 (PECR), the UK GDPR and the Data Protection Act 2018, where applicable.
2. Who We Are
Website: https://yourhealthcaredirectory.co.uk
Website operator: Synergy Media Ltd — https://synergy-media.co.uk
Data controller: Synergy Media Ltd
Privacy contact: hello@yourhealthcaredirectory.co.uk
Business address: Greenbank, Design House, Hills Meadow Industrial Estate, Douglas, Isle of Man IM1 5EB
Synergy Media Ltd operates Your Healthcare Directory and is the data controller identified above.
For further information about how we handle personal information, please read our Privacy Policy:
https://yourhealthcaredirectory.co.uk/privacy-policy/
3. What Are Cookies?
Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow a website to recognise your browser, remember certain preferences, support website functionality and, in some cases, understand how visitors use the website.
We may also use similar technologies, such as tracking pixels, scripts, local storage and tags, that store information on or access information from your device.
For simplicity, this policy refers to these technologies collectively as “cookies”, unless a distinction is necessary.
Cookies may be set directly by our Website (first-party cookies) or by external services integrated into the Website (third-party cookies).
4. Types of Cookies We May Use
The cookies used on the Website depend on the features, integrations and services that are active at any particular time.
4.1 Strictly necessary cookies
These cookies are essential for the operation, security or functionality of the Website or for providing a service you have specifically requested.
They may support functions such as:
-
Website security and protection against malicious activity.
-
Session management and essential functionality.
-
Remembering your cookie consent preferences.
-
Supporting features necessary for the Website to operate correctly.
Where these cookies meet the applicable legal exemption for strictly necessary technologies, consent is not required. We will still provide appropriate information about their use.
4.2 Analytics and performance cookies
Analytics cookies may help us understand how visitors interact with the Website.
Depending on the analytics services installed, they may help us understand:
-
Which pages receive the most visits.
-
How visitors navigate between pages.
-
Whether users encounter errors.
-
How the Website performs across different devices.
-
Which content visitors find useful.
This information may help us improve the Website, its navigation and the way healthcare provider information is presented.
Analytics cookies that require consent will only be activated after you have given the necessary consent.
4.3 Functional preference cookies
Functional cookies may allow the Website to remember certain preferences or improve your experience.
Depending on the features available, these may include remembering selected settings or supporting optional Website functionality.
If a functional cookie is not strictly necessary to provide a service you have requested, we will obtain consent where required by law.
4.4 Advertising and marketing cookies
If advertising or marketing technologies are implemented, they may be used to measure advertising effectiveness, understand interactions with promotional content or support advertising-related features.
These technologies may be provided by third parties.
We will not activate advertising cookies or other non-essential tracking technologies that require consent until the appropriate consent has been obtained.
We will explain the relevant purposes and third-party involvement through the cookie consent mechanism and associated information.
4.5 Embedded content and third-party services
The Website may contain embedded maps, videos, social media content, external booking links or other third-party features.
Some embedded features may set cookies or access information on your device.
Where necessary, we will configure these features to prevent non-essential cookies or tracking technologies from operating before consent has been obtained.
Following a link to an external website may also result in that website applying its own cookie practices. Those practices are outside our direct control.
5. Why We Use Cookies
We may use cookies and similar technologies for the following purposes:
-
To ensure the Website operates correctly.
-
To protect the Website against security threats and abuse.
-
To remember cookie consent and relevant preferences.
-
To understand Website performance and usage, where permitted.
-
To improve navigation, content and user experience.
-
To support optional third-party functionality.
-
To measure advertising or promotional activity, where implemented and permitted.
We aim to use only the technologies reasonably necessary for the relevant purposes and to respect the choices you make through our consent mechanism.
6. Consent and Cookie Preferences
When you first visit the Website, you may be presented with a cookie banner or consent tool.
Where consent is required, non-essential cookies and similar technologies will only be activated after you have made an appropriate choice.
Our cookie consent mechanism should allow you to:
-
Accept non-essential cookies.
-
Reject non-essential cookies.
-
Choose which optional categories to enable, where supported.
-
Review or change your preferences later.
Strictly necessary cookies may remain active where they are exempt from the consent requirement.
Simply browsing the Website, scrolling through a page or continuing to use the Website does not, by itself, constitute valid consent for technologies that require consent.
You can change or withdraw your consent at any time through the cookie settings facility, where available.
Manage your cookie preferences:
7. How to Manage Cookies Through Your Browser
Most web browsers allow you to view, block or delete cookies through their settings.
You can generally manage cookies by opening your browser’s privacy or security settings.
For example, you may be able to:
-
Delete cookies already stored on your device.
-
Block some or all cookies.
-
Receive notifications when cookies are set.
-
Configure different settings for different websites.
Please note that blocking strictly necessary cookies may affect the operation of certain Website features.
Browser controls are not a substitute for any consent mechanism we are legally required to provide on the Website.
8. Third-Party Cookies and Service Providers
Some Website features may rely on services provided by third parties.
Depending on the actual Website configuration, these may include:
-
Website hosting and security providers.
-
Analytics and performance measurement services.
-
Embedded map or video providers.
-
Advertising and marketing platforms.
-
Forms, booking integrations or communication services.
-
Content delivery and technical infrastructure providers.
Third-party providers may use cookies or similar technologies in accordance with their own policies and settings.
We will identify relevant third-party technologies in our cookie information where applicable and explain their purposes and involvement.
We do not assume that a third-party cookie is necessary simply because it is supplied by a service used on the Website.
Where required, consent will be obtained before non-essential third-party technologies are activated.
9. Cookies and Healthcare-Related Browsing
Because Your Healthcare Directory relates to healthcare services, visitors may browse pages concerning particular treatments, medicines, conditions or specialist providers.
We recognise that information about visits to healthcare-related pages may reveal sensitive interests or potentially contribute to inferences about a person’s health.
We therefore aim to minimise unnecessary tracking and the collection of personal information.
We will not intentionally use non-essential tracking technologies to collect or disclose sensitive health information without an appropriate legal basis and the necessary safeguards.
Where advertising, analytics or other technologies could reveal sensitive information through a person’s browsing activity, their use will be assessed carefully before implementation.
You should avoid including medical details in general contact forms or other areas that are not specifically designed to receive sensitive information.
10. Personal Information and Cookies
Some cookies and similar technologies may collect or be associated with information that identifies, or could reasonably be linked to, an individual.
Where this involves personal data, we will process it in accordance with applicable data protection law.
Depending on the technology and purpose, the information processed may include device identifiers, IP addresses, browsing activity, cookie preferences or interactions with Website content.
For further details about our lawful bases for processing, data sharing, retention and your rights, please read our Privacy Policy:
https://yourhealthcaredirectory.co.uk/privacy-policy/
11. How Long Cookies Remain on Your Device
Cookies may be session cookies or persistent cookies.
Session cookies generally expire when you close your browser.
Persistent cookies remain on your device until they expire or are deleted.
The retention period varies according to the specific cookie and its purpose.
We aim to ensure that cookie durations are appropriate for their purposes and that unnecessary cookies are not retained longer than needed.
The actual duration of each cookie will be documented in our cookie inventory or consent tool, where applicable.
12. International Data Transfers
Some third-party service providers may process information outside the United Kingdom.
Where personal data is transferred internationally, we will take the steps required by applicable data protection law to ensure that the transfer is lawful and appropriately safeguarded.
Further details may be available through our Privacy Policy or by contacting us.
13. Changes to This Cookie Policy
We may update this Cookie Policy when our Website, services, technologies or legal obligations change.
The latest version will be published on the Website with an updated revision date.
If we introduce new non-essential cookies or change the purposes for which existing technologies are used, we will review whether new or renewed consent is required.
14. Contact Us
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact:
Your Healthcare Directory
Website: https://yourhealthcaredirectory.co.uk
Website operator: Synergy Media Ltd — https://synergy-media.co.uk
Email: hello@yourhealthcaredirectory.co.uk
15. Further Information and Complaints
If you have concerns about how we use cookies or process personal information, please contact us first so that we can investigate.
For UK data protection and electronic communications guidance, you can visit the Information Commissioner’s Office:
If Isle of Man data protection law applies to your circumstances, you can also consult the Isle of Man Information Commissioner: